Milestone's Health Care Quality Unit (HCQU) West is an integral part of a long-term initiative of the Pennsylvania Department of Public Welfare, Office of Developmental Programs (ODP) to support and improve the physical and behavioral healthcare services for citizens with intellectual and developmental disabilities. 

Milestone HCQU West is committed to supporting and improving physical and behavioral health care services to citizens with intellectual and developmental disabilities (IDD) by building health care service delivery capacity and competency. 

Milestone HCQU West
1777 North Main Street Ext.
Butler, PA 16001
Phone:  724-283-0990
Fax:  724-283-1012
E-mail: HCQUInfo@MilestonePA.org

Milestone HCQU West serves Armstrong, Beaver, Butler, Clarion, Crawford, Indiana, Lawrence, Mercer and Venango Counties. 

HCQU WEST SERVICES

As a provider of services for people with intellectual and developmental disabilities, you are dedicated to helping the people you support to live a quality life. At Milestone HCQU West, we are dedicated to supporting you. You are not alone. We are part of your team.

Our services include:

Training
At Milestone HCQU West, we believe that knowledge is power. We work regularly with leading experts in the field of intellectual and developmental disabilities to bring you the latest information. Learning about the physical and behavioral health challenges that can affect the people in your care can help you provide meaningful support and advocacy.

Milestone HCQU West's courses are offered by request to those who serve adults with IDD in Western Pennsylvania. We also publish a bi-annual Traning Syllabus of courses that are offered at pre-scheduled dates, times, and locations. Syllabus courses are open to the public and registration is required.

Our state-of-the-art training site is easy to use and packed with advanced and intuitive features! It is designed for your convenience and gives you the ability to perform all of the following tasks in ONE online location:

- enroll in instructor-led trainings and webinars
- take eLearning and self-study courses
- access all of your Milestone HCQU West training history
- print transcripts/certificates
- print course materials/handouts before or after attending a class
- send questions/comments to the instructor via a messaging app
- fill out a course evaluation
- share your thoughts about the course with other learners using a five star rating system!

Download the Milestone HCQU West Training Center User Help Guide from our Forms and Resources page!

Technical Assistance
Milestone HCQU West provides limited consultation on matters related to adults with intellectual and developmental disabilities (IDD) who are experiencing physical and/or behavioral health challenges. Our highly skilled clinical professionals are available to assist you with any challenges you are facing.

Community Education/Outreach
Milestone HCQU West works to identify, improve, and expand community resources to benefit people with intellectual and developmental disabilities. We also encourage people to become active participants in their own local communities. See our Community Participation Resources for events and opportunities in your community.

Milestone HCQU West also works to foster a positive relationship with local authorities and first responders by offering education on the unique needs of people with IDD.

Drug Interaction Assistance
Do you support a person who takes multiple medications? Milestone HCQU West can help to determine if those medications have the potential to interact with food or other drugs in an adverse or harmful way. Give us a call! (724) 283-0990.

The DSP Handbook App
Our FREE app, avaliable for Android and iPhone! The DSP Handbook contains loads of tools & resources to help you support people with intellectual and developmental disabilities (IDD). In our app, you'll find:

• Fatal Five pocket guide
• Easy, healthy recipes
• Virtual Fun & Fitness with Marena!
• Access to our training, our blogs, our website, and so much more!