412-243-3400 | 712 South Ave, Pittsburgh, PA 15221


persons in a training seminarHealth Care Quality Unit Northwest Training Opportunities

At Milestone HCQU Northwest, we offer training on a variety of subjects, in a variety of formats. Our training focuses on physical health, behavioral health, safety, and more general topics such as team building, leadership, and assertiveness. Our goal is to help support staff, family members, and individuals get the information they need to help individuals with intellectual and developmental disabilities live happy, healthy lives.

Our courses are free-of-charge, approved by the Pennsylvania Department of Human Services, Office of Developmental Programs, and come in a variety of formats, including on-site instructor-led, instructor-led live webinar, home-study, and on-demand webinar. We plan to offer interactive online trainings in the near future, as well. Trainings must be attended in their entirety to receive credit. We cannot give partial credit for trainings.

To enroll in our trainings, you must first have an account in the Milestone HCQU Northwest Training Portal. If you do not have an account, it’s fast and easy to sign up! Just click here.

If you already have an account on the Milestone HCQU West Training Center, please email HCQUNW@MilestonePA.org so we can help you setup an account with HCQU Northwest.

* For more detailed information on accessing our Training Portal, please refer to our User’s Manual.

Weekly Webinars

We know how difficult it can be to find time to fit in all the training you need, especially these days, which is why we are offering a new webinar every week. 

These one-hour webinars will be presented every Thursday, with the exception of Thanksgiving and Christmas week, at 7:30am, 11:00am and 2:00pm.  

Home Study Trainings and On-Demand Webinars

At Milestone HCQU Northwest, we are always on the lookout for new ways to help you get the information you need to help you better serve and support people with intellectual and developmental disabilities. To that end, we are now providing short home-study and on-demand webinar trainings on our most popular topics.

To see the list of home-study trainings available, click here.

On-Demand Webinars

Our on-demand webinars are edited recordings of previous webinars. If handouts were available for the original training, they are included for your reference.  They can also be downloaded for offline viewing and/or printing.  You must watch the video in its entirety before moving on to the quiz. 

We add new content to our on-demand webinar library regularly.  Current topics are (worth 1 hour unless otherwise noted):

  • Alzheimer’s Disease
  • An Ounce of Prevention: A Person-Driven Approach to Reducing I-to-I Abuse and Other Incidents, with Cheryl Parker*
  • Building Awareness in the LGBTQIA Community and Understanding Gender Identity, with Shawn McGill*
  • De-escalation
  • Dehydration/Hydration
  • Eating Disorders
  • Executive Function 101
  • Fatal Five+
  • Internet Safety Rollout
  • Reactive Attachment Disorder/Disordered Attachment
  • Romance Scams, with Special Agent Alan McGill of the PA Office of the Attorney General (1.5 hours)*
  • Seasonal Affective Disorder (SAD) (1.5 hours)
  • Thyroid Disease 
  • Understanding How Medical Marijuana May Benefit Those You Care For, with Beth Bittner of the Solevo Wellness dispensary and Megan Hoffman of Point of Caring (1.5 hours)*
  • Vision

*Indicates guest speaker/s

Since these are pre-recorded webinars, with no way for attendees to ask questions, you will have to pass a short quiz after watching the video to get credit.

Certificates are generated upon successful completion of the course. To complete a training, you must score a minimum of 80% on the test and at least click through each module in the training. Evaluation questions are not mandatory questions (we’d love your feedback!), but the system may not automatically generate your certificate unless you at least click into each module of the training.

Pennsylvania Dual Diagnosis Curriculum Trainings

If you are interested in any of the trainings from the Pennsylvania Dual Diagnosis Curriculum, click the link for more information.

HCQU Dual Diagnosis Curriculum

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