Partners For Quality Annual Report Fiscal Year 2021

2021 Annual Report

Honor Roll of Benefactors, Fiscal Year 2021

Testimonials

Milestone has opened a whole new world for my niece. She has come out of her shell; she’s happier and she has her own life.

- Laurie, aunt of a Milestone client

My sister absolutely loves attending the Yough Adventure Program. She learns so much about nature, showcases her abilities and has made new friends.

- Bryan, brother of a Milestone Client

I’m on a limited income, but I make it a priority to give to Milestone every month. My son is doing so well there. I’ll do whatever I can to support the organization.

- Catherine, mother of Milestone client

While my daughter is experiencing many changes in her life right now and struggling to maintain some stability, I am thankful for the Milestone Work Activity Center, where she attends three days per week. It is the only constant in her life right now. I appreciate the understanding and flexibility they give to my daughter.

- Ribitha, mother of Milestone client

Milestone HCQU West's 'Promoting Skin Integrity' course is very good. Everyone who takes care of people should take this course.

- Bobby, Mercer, PA

Knowing Milestone is here for my brother provides so much comfort.

- Paula, sister of a Milestone client

We are so thankful for Milestone’s Work Activity Center, and that our son gets to earn a paycheck with his friends.

- Geraldine, mother of Milestone client

I love my job at Giant Eagle and my Milestone job coach is the best!

- Scott, Milestone supported employment client

I want to thank Milestone HCQU West for the great trainings they provide for our individuals here at The ARC of Mercer County! We love HCQU West and are all excited about the pedometers that they gave us today! We appreciate it!

- Nicole Rudd, The ARC of Mercer County

I am writing in regard to Amy Simon (Milestone HCQU West) and her trainings. She is absolutely awesome! I learned so much from her. I loved how she interacted with the individuals, staff and myself. Amy never talked above anyone and was so matter of fact. Amy was always kind, hands-on and asked the individual for permission to complete things. I cannot say enough about how positive Amy is and how well she teaches. I am so glad I was able to meet Amy. So many times with what we do, we only hear the bad that we do!!! Amy is just wonderful!!!

- Jennifer Comperatore, FamilyLinks Supports Coordinator

This was the first Milestone HCQU West webinar in which I participated and I found it to be worthwhile. I recommended upcoming webinars to my coworkers and lifesharing families.

- Allison, Lifesharing Agency, Bethlehem, PA

Milestone HCQU West's 'Commonly Prescribed Medications' course is really helpful. With this training I understand the importance of observing individuals before and after a medication has been administered.

- HCQU West Trainee, Loyalhanna, PA

Milestone treats me like an adult, the people here care about me.

- Dottye, Milestone client

I’m so grateful because Milestone fills a void for my son. He is much more sociable and gets along better with family members.

- Carol, mother of a Milestone client

I love coming here.

- Joe, Milestone client

The home study training courses offered by Milestone HCQU Northwest are a lifesaver for me! They are interesting and informative and most importantly, convenient to my schedule. I even share the home study courses with my staff, who are required to complete 12 hours of annual training. The topics are relevant to our issues and we have used the information in the day-to-day care of our residents.

- Laura Mesoraco, Owner/Administrator, AM/PM Personal Care Home, Inc.

Milestone has made a difference in my life.

- William, Milestone client

My daughter has been at Milestone for nine years. She enjoys learning different jobs and she is very proud to bring home her paycheck and show everyone how hard she has worked.

- Sheila, mother of Milestone client

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Partners For Quality Annual Report Fiscal Year 2021

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