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Service Coordinator, Wilkinsburg

South Avenue, Wilkinsburg

Milestone Centers, Inc. is a 49 year old non-profit Agency serving persons with behavioral health and intellectual and developmental disabilities. Our vision is to help extraordinary people live ordinary lives. Our Agency oversees 20 residential settings, 2 outpatient offices, 3 adult training facilities, a prevocational enterprise program, a consumer drop-in center, habilitation services, and 2 health care quality units serving clients in the Butler and Warren regions. Milestone is committed to providing trauma-informed care.

We are an Equal Employment Opportunity employer. 

To apply for a position within our Agency, please submit your resume and a cover letter stating the name and number of the position you are interested in. 

Hours / Schedule

Monday through Friday, 9:00 a.m. to 5:30 p.m.


  • Functions as an independent, free-thinking associate capable of making clinically sound decisions based on prior advanced knowledge driven by qualifying education and experience.
  • Assesses individual’s strengths, wants and needs through a series of face-to-face, phone and collateral contacts using the principles of MH recovery.
  • Assists individuals in the development of individualized, strengths-based service plans after professional assessment has been completed.
  • Uses knowledge of Service Coordination rules, regulations, best practices and SPA principles to assist individuals with the attainment of service plan goals.
  • Uses professional judgment to determine the appropriate level of assistance necessary from the Service Coordination program to help individuals achieve their goals.
  • Acts as the single point of accountability, as defined under SPA principles, for all individuals assigned.


  • A bachelor’s degree in the human services field or an RN certificate, or
  • High school diploma and 12 semester credit hours in the human service field and 2 years direct client contact.
  • Valid PA driver’s license and reliable transportation
  • Act 33 and 34 clearances and FBI clearances
  • Must be 18 years of age. 


Benefits for full-time employees include: 

  • Individual/family medical, dental and vision insurances
  • Eight observed holidays
  • Earn from 15 to 27 paid time off days
  • Maternity, short-term and long-term disability
  • 401K Savings Plan
  • Flexible Spending Account
  • Life Insurance
  • Educational Leave
  • $1,000 Employee Referral Bonus Program